FAQ – frequently asked questions
About Nordlivo
What is Nordlivo?
Nordlivo is an app that brings your family’s calendar, tasks and routines together in one place, so everyone in the family can see the same overview. Read more about us.
What can Nord do?
Nord is Nordlivo’s AI helper. Nord answers questions about children and family life based on a research library of more than 600 scientific articles. You can also take a photo of a note, an invitation or a message from school, and Nordlivo will suggest appointments and tasks for you to approve. Nord can make mistakes and does not replace professional help.
When can we get started?
Right now we’re testing Nordlivo with the first families. If you’d like to hear when we launch, you can sign up on the front page.
Which devices does Nordlivo work on?
Nordlivo is an app for iPhone and Android.
The family
Who in the family can use Nordlivo?
Parents each create their own account and join the same family. Children don’t have their own account, but parents can add the children’s appointments, routines and tasks.
Can we connect our own calendars?
Yes, if you want to. You can connect Google Calendar or share calendars from your phone. For each calendar, you choose whether it isn’t shared, shows only busy time or shows details. Nordlivo never changes your original appointments.
Subscription
How much does Nordlivo cost?
Prices will be announced at launch.
How do I cancel or withdraw from a purchase?
See Manage subscription. There you can read how to cancel, withdraw from a purchase and delete your account.
Data and security
Where is our data stored?
The family database is hosted by Amazon Web Services in Stockholm. Read all the details in our App Privacy Notice.
Do you use our data for advertising?
No. We don’t use family data for advertising, and we don’t sell it.
Does Nord store my questions?
Nordlivo does not store your questions or Nord’s answers on our servers, and they are not used to train AI models. Your most recent questions are stored only on your phone.
How do I delete my account?
You can delete your account directly in the app. See also Manage subscription.
Didn’t find the answer?
Write to us at kontakt@nordlivo.dk or via the contact page.